Frequently Asked Questions – SIMPLER HAIR COLOR

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Frequently Asked Questions

Top Questions

  • What color should I choose?

    Look through our color models and choose the color that most closely matches your natural color (click on the ? above the color selector for more info). With other brands, many customers go a shade lighter. With our more natural look, you’re safe going with your color. Keep in mind that the longer you leave it in, the darker result you’ll get -- there’s more on that in the instruction manual.

  • Do you offer samples?

    We cannot provide samples because of our unique packaging. Everything you need to use the product comes in the color box. We understand the concern about buying from a brand you don't know, but with our 100% money-back guarantee on every page of our website, there's no risk to you. We got you covered.

  • How many uses will I get from 1 can?

    Each can dispenses enough product (i.e. dye & developer) to fill around 20 comb-brushes. The average user should get at least 4-5 uses, and likely more, depending on the amount of hair, beard, or grays.

  • Can I use this for my beard, hair, and touch-ups?

    Yes! SIMPLER Hair Color works for your hair, beard, and touch-ups.

  • How long does it last?

    SIMPLER Hair Color is a permanent dye. That means it should stay on your hair or beard permanently, or until you have new white/gray growth. Most guys will want to reapply every haircut or beard trim.

  • I have had allergic reactions with other dyes, can I use this?

    Most hair and beard coloring products include an irritating and harmful ingredient to your skin called, Para Phenylenediamine or PPD for short. This is the primary ingredient that has led to chemical burns, allergic reactions, and side effects for people. Our formula doesn't have any of this, or Ammonia, parabens, and a host of other ingredients known to irritate hair and skin. We carefully selected ingredients that are less likely to cause irritation or allergic reactions. In place of PPD our product uses Toluene 2,5-Diamine Sulfate (TDS). TDS has been proven in multiple research studies to have a significantly lower incidence of sensitivity and allergic reactions, but that's not to say that it doesn't ever cause reactions. Even 100% natural products such as henna can cause allergic reactions in some. So, make sure to follow the instructions, including doing a skin sensitivity test before you use the product.

Product

  • How do you use it?

    Take a look at our instruction manual. If you prefer watching a video, we’ve been fortunate enough to have all types of men post videos on how to use Simpler Hair Color on Youtube. Here are some: howto1, howto2.

  • How is it gentler on my skin?

    Almost all hair or beard coloring products have an irritating and harmful ingredient to your skin, Para Phenylenediamine or PPD for short. This is the primary ingredient that has led to chemical burns, allergic reactions, and side effects for people. Our formula doesn't have any of this, or Ammonia, parabens, and a host of other ingredients known to irritate hair and skin. We carefully selected ingredients that are less likely to cause irritation or allergic reactions. Learn more about our ingredients.

  • How can I match the drugstore brand dye that I previously used?

    Simpler Hair Color uses gentler ingredients compared to drugstore brands. As a result, our shades tend to be lighter and more natural looking. Here's a chart showing how to match Just For Men's products to Simpler Hair Color.

  • Can women use this too?

    Absolutely! We created SHC specifically for men, but we realize many women have hair too!

  • Will you offer more color shades?

    If you'd like us to develop a particular shade please let us know. Also, bear in mind that you can achieve a variety of gradients from our existing shades as shown in our color charts starting on page 9 of the instructions.

  • Will the results be natural-looking?

    Yes. Our hair color is formulated in Italy using premium ingredients that result in a natural look, guaranteed. Be sure to choose a shade close to your natural color and follow our usage instructions.

  • How long should I leave the dye-in?

    Take a look at our charts starting on page 9 in the instructions to see the amount of time you should leave it in to get your shade.

    Our gentler and safer ingredients take a little longer than other products that use more aggressive chemicals. We only have one body, so in the long run, we think it’s worth it.

  • Where can I see the ingredients list?

    You can learn more about our ingredients, including seeing the list of ingredients for each shade.

Shipping & Returns

  • What’s your return policy?

    Try us risk free for 60 days. If you’re not happy, simply contact us. If we can’t make it right, you keep the full box and we'll refund you 100%. We believe in treating customers the way we want to be treated. It's that simple.

  • Do you ship outside the US?

    Yes, we ship to Canada in addition to the US, but due to strict aerosol shipping regulations, we charge an added fee to cover the mandatory paperwork and special labeling that we are required by the DOT to complete for air & international shipments.

    For orders outside of the US & Canada, some of our international customers have had success using a forwarding service like reship.com. If you'd like us to prioritize shipping to your country, please let us know.

  • How long does shipping take?

    For orders within the 48 mainland US states, we use DHL Ground Shipping which typically takes 4-8 business days to arrive from being shipped. For orders being shipped to Alaska, Hawaii, APOs, and other US territories, we use USPS First Class, which typically takes 3-5 business days to arrive from being shipped. Orders shipped to Canada have a delivery timeframe of between 6 to 10 business days from the date of shipment.

  • Is shipping free?

    Yes, shipping is free on every order shipped to the 48 mainland US states. We can also ship to Canada, Alaska, Hawaii, APOs, and other U.S. territories, but due to strict aerosol shipping regulations, we charge an added fee to cover the mandatory paperwork and special labeling that we are required by the DOT to complete for air shipments.

  • Can I pay extra to expedite shipping?

    Currently, no, but we are working with regulators to ensure we can offer a faster shipping option by the end of this summer.

Membership Subscription Plan

  • Can I cancel or adjust my membership plan anytime?

    Yes! You can cancel or adjust your membership anytime through your membership dashboard or you can contact us and we'll do it for you. You’ll find the link to manage your membership in an email from us with the subject line: “Welcome to our Membership Plan.

  • I have a membership, but it says I don’t have an account. How can I log in?

    When you sign up for a membership, we don't require you to set up a password. Here’s how to set up a password account associated with your membership: From the Login page, click the link to “Create account.” Create an account using the same email address you used when you set up the membership. Then, once you’ve logged in, you’ll see the “Manage Subscriptions” link on the right side of the page.

  • When will I know the next shipment is arriving?

    If you’ve signed up for our Membership savings plan, depending on the frequency you chose, we will send you a reminder for an upcoming shipment a few days before we ship it.

  • How often should I get a color box?

    This depends on the amount of hair, beard, or grays you have and how often you plan to color, but here are some general recommendations.

    If you have lots of hair, beard, grays or expect to color more than once per month, we recommend every 1 or 2 months.

    If you have an average amount of hair, beard, grays or expect to color about 1x/month, we recommend every 3 or 4 months.

    If you have little hair, beard, grays or expect to color every few months, we recommend every 5 or 6 months