Frequently Asked Questions – SIMPLER HAIR COLOR

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Frequently Asked Questions

Top Questions

  • How many uses will I get from 1 can?

    About 3, depending on the amount of hair, beard, or grays you have.

  • Can I use this for my beard, hair, and touch-ups?

    Yes! SIMPLER Hair Color works for your hair, beard, and touch-ups.

  • How long does it last?

    SIMPLER Hair Color is a permanent dye. That means it should stay on your hair or beard permanently, or until you have new white/gray growth. Most guys will want to reapply every haircut or beard trim.

  • I have had allergic reactions with other dyes, can I use this?

    Most hair and beard coloring products include an irritating and harmful ingredient to your skin called, Para Phenylenediamine or PPD for short. This is the primary ingredient that has led to chemical burns, allergic reactions, and side effects for people. Our formula doesn't have any of this, or Ammonia, parabens, and a host of other ingredients known to irritate hair and skin. We carefully selected ingredients that are less likely to cause irritation or allergic reactions. In place of PPD our product uses Toluene 2,5-Diamine Sulfate (TDS). TDS has been proven in multiple research studies to have a significantly lower incidence of sensitivity and allergic reactions, but that's not to say that it doesn't ever cause reactions. Even 100% natural products such as henna can cause allergic reactions in some. So, make sure to follow the instructions, including doing a skin sensitivity test before you use the product.

Product

  • How do you use it?

    Take a look at our instruction manual. If you prefer watching a video, we’ve been fortunate enough to have all types of men post videos on how to use Simpler Hair Color on Youtube. Here are some: howto1, howto2.

  • How is it gentler on my skin?

    Almost all hair or beard coloring products have an irritating and harmful ingredient to your skin, Para Phenylenediamine or PPD for short. This is the primary ingredient that has led to chemical burns, allergic reactions, and side effects for people. Our formula doesn't have any of this, or Ammonia, parabens, and a host of other ingredients known to irritate hair and skin. We carefully selected ingredients that are less likely to cause irritation or allergic reactions. Learn more about our ingredients.

  • Can women use this too?

    Absolutely! We created SHC specifically for men, but we realize many women have hair too!

  • Will you offer more color shades?

    Yes! In fact, we are working very rapidly on expanding our shades. If you'd like us to prioritize a particular shade please let us know. Also, bear in mind that you can achieve a variety of gradients from our existing shades as shown in our color charts starting on page 9 of the instructions.

  • Will the results be Natural-Looking?

    Yes. Our hair color is formulated in Italy using premium ingredients that result in a natural look, guaranteed. Be sure to choose a shade close to your natural color and follow our usage instructions.

  • How long should I leave the dye-in?

    Take a look at our charts starting on page 9 in the instructions to see the amount of time you should leave it in to get your shade.

    Our gentler and safer ingredients take a little longer than other products that use more aggressive chemicals. We only have one body, so in the long run, we think it’s worth it.

  • Where can I see the ingredients list?

    You can learn more about our ingredients, including seeing the list of ingredients for each shade.

Shipping & Returns

  • What’s your Return Policy?

    Treat customers the way we want to be treated. If you’re not happy within the first 60 days, simply contact us. If we can’t make it right, you keep the full box and we'll send you a 100% refund. It's that simple.

  • Do you ship outside the US?

    Right now, we only ship in the US. But stay tuned! We are working on expanding this list. If you'd like us to prioritize your country please let us know.

  • How long does Shipping take?

    From the time we receive your order, we ship it within 1-2 business days. We ship via USPS First Class which takes 2-3 business days to reach you.

  • Is Shipping free?

    Yes, shipping is free on every order shipped within the United States.

Membership Subscription Plan

  • Can I cancel or adjust my membership plan anytime?

    Yes! You can cancel or adjust your membership anytime by either contacting us or via your own membership dashboard which will be emailed to you.

  • When will I know the next shipment is arriving?

    If you’ve signed up for our Membership savings plan, depending on the frequency you chose, we will send you a reminder for an upcoming shipment a few days before we ship it.

  • How often should I get a color box?

    This depends on the amount of hair, beard, or grays you have and how often you plan to color, but here are some general recommendations.

    If you have lots of hair, beard, grays or expect to color more than once per month, we recommend every 1 or 2 months.

    If you have an average amount of hair, beard, grays or expect to color about 1x/month, we recommend every 3 or 4 months.

    If you have little hair, beard, grays or expect to color every few months, we recommend every 5 or 6 months