Shipping and Returns – SIMPLER HAIR COLOR

FREE US Ground Shipping & FREE Returns

Shipping and Returns

Shipping & Returns

  • What’s your Return Policy?

    Try us risk free for 60 days. If you’re not happy, simply contact us. If we can’t make it right, you keep the full box and we'll refund you 100%. We believe in treating customers the way we want to be treated. It's that simple.

  • Do you ship outside the US?

    Yes, we ship to Canada and the United Kingdom. Please bear in mind that we charge an added fee to cover the mandatory paperwork and special labeling that we are required by the US Department of Transportation to complete for air and international shipments.

    For orders outside of the countries listed above, some of our international customers have had success using a forwarding service like reship.com. If you'd like us to prioritize shipping to your country please let us know here.

  • How long does Shipping take?

    For orders within the 48 mainland US states, we use DHL Ground Shipping which typically takes 4-8 business days to arrive from being shipped. For orders being shipped to Alaska, Hawaii, APOs, and other US territories, we use USPS First Class, which typically takes 3-5 business days to arrive from being shipped.

    For orders shipped to Canada, we use Passport Shipping and these orders have a delivery timeframe between 6 to 10 business days from the date of shipment.

    For orders shipped to the United Kingdom, we use Passport Shipping and these orders have a delivery timeframe between 5 to 10 business days from the date of shipment.

    You'll receive an email or text with tracking information once your order is shipped.

  • Is Shipping free?

    Yes, shipping is free on every order shipped to the 48 mainland US states.

    We can also ship to Canada & the United Kingdom, as well as Alaska, Hawaii, APOs, and other U.S. territories. Please bear in mind that we charge an added fee to cover the mandatory paperwork and special labeling that we are required by the US Department of Transportation to complete for air and international shipments.

  • Can I pay extra to expedite shipping?

    Yes, we do offer expedited shipping for orders within the 48 mainland US states. You can add it to your order during checkout. When you place an order with expedited shipping before 12:30pm on weekdays, it will be fulfilled and shipped out via USPS First Class mail on the same day and you will see shorter shipping times of 2-5 business days instead of 4-8 business days.